Official Logistics Terms

International Shipping & Export Logistics Policy

TelvaBag operates direct export dispatch from our Dongguan atelier to global destinations across North America, Europe, Asia-Pacific, and the Middle East.

Last Updated: September 2026

1. Dispatch Hub & Origin Logistics

All orders originate from our direct manufacturing atelier in Dongguan, Guangdong, China. Located at the core of the Greater Bay Area export manufacturing cluster, our facility provides rapid access to international shipping routes:

  • 35 minutes to Shenzhen Bao’an International Airport (SZX) & Shenzhen Port (Yantian / Shekou).
  • 45 minutes to Guangzhou Baiyun International Airport (CAN) & Nansha Maritime Terminal.
  • 15 minutes to Humen High-Speed Logistics Hub connecting to Hong Kong International Airport (HKG).

2. Express Sampling & Air Freight Timelines

For prototypes, gold samples, and small-batch capsule drops (50–300 pcs), we partner with top-tier international express carriers:

Service LevelCarrierTypical Transit TimeBest Suited For
Express Prototype DHL Express / FedEx Priority 3 – 5 Business Days Sealed physical samples, approval swatches
Standard Air Cargo Air Cargo Direct Flight 5 – 8 Business Days Capsule orders (50–300 pcs), urgent seasonal drops
Air DDP Door-to-Door Dedicated Air Freight 8 – 12 Business Days Delivered Duty Paid directly to retail warehouse

3. Ocean Freight & Bulk Maritime Schedules

For regular commercial bulk production (300+ to 10,000+ units), maritime container freight delivers the lowest landed cost per unit. Both LCL (Less than Container Load) and FCL (20GP, 40GP, 40HQ) are supported:

Destination RegionPort of EntryOcean Transit (Port-to-Port)Customs Clearance
North America (West Coast) Los Angeles / Long Beach / Seattle 14 – 18 Calendar Days 2 – 4 Days AMS / ISF filing
North America (East Coast) New York / Savannah / Norfolk 28 – 35 Calendar Days 2 – 4 Days standard clearance
Western & Northern Europe Rotterdam / Hamburg / Antwerp / Felixstowe 25 – 32 Calendar Days 3 – 5 Days EU customs entry
Japan & South Korea Tokyo / Osaka / Busan / Incheon 4 – 7 Calendar Days 1 – 2 Days fast track entry
Australia & New Zealand Sydney / Melbourne / Auckland 15 – 20 Calendar Days Biosecurity check on natural fibers

4. Export Master Packaging & Moisture-Protection Standards

Handcrafted bags made from combed canvas, natural wild rattan, and carbonized bamboo require specialized packaging to prevent compression deformation and humidity during transit. Every TelvaBag carton adheres to rigorous export benchmarks:

  • Master Cartons: Heavy-duty double-wall corrugated cartons (K=A export standard, burst strength ≥14 kg/cm²).
  • Individual Protection: Each bag is encased in an individual breathable organic cotton or non-woven dust bag with protective tissue inserts.
  • Moisture Defense: Food-grade silica gel desiccant packs are inserted into every bag interior, plus a heavy-gauge PE moisture barrier bag sealing the entire master carton.
  • Anti-Mold Treatment: All rattan and bamboo components undergo high-temperature steam sugar-removal and kiln-drying before assembly.

5. Incoterms & Customs Documentation

We support standard international commercial terms (Incoterms 2020) and furnish complete export documentation for smooth customs clearance:

FOB (Free on Board): Shenzhen / Guangzhou port. Buyer nominates forwarder; TelvaBag handles domestic export customs clearance.
CIF / CFR: Cost, Insurance, and Freight delivered to destination port.
DDP (Delivered Duty Paid): Available for boutique brands in the US, EU, and UK seeking door-to-door delivery with customs and import tariffs prepaid.
EXW (Ex Works): Available if your nominated consolidation freight forwarder collects directly from our Dongguan atelier.
Documentation Guarantee: Standard Documentation Provided: Commercial Invoice, Detailed Packing List, Certificate of Origin (CO / Form A / Form E), Master Air Waybill (AWB) or Bill of Lading (B/L), and Fumigation Certificate (ISPM 15 compliant for natural wood/rattan crate pallets where required).